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    Shipping Policy

    Shipping cost:

    For our global customers - shipping will depend on the weight of the items. You can find the shipping costs at the checkout page, or take a look at  the rate schedule.

    For our Japanese domestic customers - shipping is 800 yen or free if you purchase over 15,000 yen.


    Tracking and insurance: 

    Tracking for all shipments is included for your peace of mind.

    Insurance up to $100 and tracking is included. For insurance requiring more than $100, optional insurance can be purchase


    Shipping times:

    We've partnered with Japan Post which provides one of the world most reliable and cheapest logistics systems in the world.

    • All shipments occur from our logistics center in Osaka, Japan
    • 3-5 business days to process package (depending on availability)
    • EMS takes around a week and Economy takes 1-3 weeks to be shipped to major cities around the world
    • For our default EMS, 1 week for major cities in US, Europe, Asia, and Australia

        Countries we ship to:

        As long as you're not in the very few restricted country list for Japan Post, we're more than happy to ship to your location. 


        Additional costs:

        Any custom duties which may occur in the respective country will be your responsibility. This is particularly the case for UK / EU / South American with strict custom rules. If you reject package due to this, we will refund the product minus shipping costs.